Datastream IT Overview
Datastream IT enables organizations to reach their full potential through the strategic use of technology. We deliver proven IT solutions with white-glove service, a strong sense of urgency, and an unwavering commitment to exceptional client experience. Security is always paramount, and every decision is made with care, intention, and long-term resilience in mind. Our role is to reduce friction, manage risk, and create clarity so our clients can focus on what matters most.
Based in Los Angeles, we partner with growing businesses and mission-driven organizations that expect technology to be an enabler, not an obstacle.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challange
What did
Datastream do
From the outset, the work centered on clarity and forward progress. Datastream IT worked closely with Tokidoki’s leadership and trusted partners to reestablish reliable access, preserve essential data, and create an environment that aligned with how the business actually operated. The goal was not simply to stabilize the present, but to build confidence in the future.
Once continuity was reestablished, the relationship naturally evolved into a longer-term partnership. Technology shifted from being a concern to becoming a dependable platform that supported creativity, flexibility, and growth. Decisions were made thoughtfully, with an emphasis on resilience and adaptability, allowing the organization to move forward with confidence.
Impact
Why It Matters
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
