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Newmark Merrill: Strengthening a Commercial Real Estate Platform Through Proven IT Leadership

Industry:
about A Place Called Home
Newmark Merrill is a commercial real estate investment and management firm responsible for operating and growing a diverse portfolio of properties. Their work directly supports tenants, partners, and investors who depend on consistent operations, responsive management, and sound decision-making. With multiple offices and a growing team, the reliability of their internal operations carries real financial and reputational stakes. Technology plays a quiet but essential role in enabling the firm to operate efficiently, protect sensitive information, and scale with confidence. For an organization like A Place Called Home, technology cannot be a distraction. It must be reliable, secure, and quietly supportive of the people doing the work.

Datastream IT Overview

Datastream IT enables organizations to reach their full potential through the strategic use of technology. We deliver proven IT solutions with white-glove service, a strong sense of urgency, and an unwavering commitment to exceptional client experience. Security is always paramount, and every decision is made with care, intention, and long-term resilience in mind. Our role is to reduce friction, manage risk, and create clarity so our clients can focus on what matters most.

Based in Los Angeles, we partner with growing businesses and mission-driven organizations that expect technology to be an enabler, not an obstacle.

Reviewed on
Rated 5 out of 5
31 Reviews
30,000
+

Hours delivered back to the business

100
+

SOX compliance in Settlement process automation

95
+

Success rate of bot case completion

6
+

For functional release of OBT, RTS and OGS

The Challange

When Datastream IT first engaged with Newmark Merrill, technology was creating friction rather than stability. The environment lacked consistency and structure, placing unnecessary strain on internal staff and introducing risk into daily operations. As the organization grew, it became increasingly clear that the existing approach to technology could not support the level of reliability and confidence leadership required.

What did
Datastream do

Rather than easing into the conversation, Datastream IT took a direct and transparent approach. We clearly communicated where the environment was falling short and why maintaining the status quo would limit the firm’s ability to operate securely and scale effectively. That honesty established trust early and reframed technology as a strategic concern rather than a background function.

Once aligned, the dynamic shifted quickly. Technology moved from being a source of uncertainty to a foundation the organization could rely on. Structure replaced fragmentation. Clarity replaced guesswork. Over time, the relationship deepened as Datastream IT became a consistent, embedded partner who understood not just the systems, but the people and priorities behind them.

Impact

Today, technology at Newmark Merrill operates quietly and dependably in the background. Staff are able to stay focused on their roles without interruption or distraction. Leadership makes decisions with confidence, knowing the organization is supported by a stable and secure foundation. The business is positioned to grow without technology becoming a constraint or a risk.

Why It Matters

This partnership reflects what happens when technology is approached with intention and trust. By establishing a strong foundation and evolving alongside the business, Datastream IT enables Newmark Merrill to operate with confidence and clarity. The result is not just better systems, but a stronger organization supported by a long-term partner invested in its success.

The Results

  • 30+ processes delivered
  • Over 30,000 hrs delivered back to the business
  • 100% SOX compliance in Settlement process automation
  • >95% success rate of bot case completion
  • SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms

The technology that we use to support Paysafe

JavaScript
TypeScript
Node.JS
React
Swift
Java
Objective-C
RxJava

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Partner with Us for Comprehensive IT

We’re here to understand your needs, answer your questions, and help you determine the right solutions to support your business.

Call us at: (818) 230-0340
Your benefits:
  • Local Support
  • Experienced Team
  • Fully Managed
  • Proactive Monitoring
  • Predictable Pricing
  • Transparent Process
What happens next?
1

We schedule a brief consultation to learn about your business

2

We conduct an initial assessment.

3

You receive a plan and proposal tailored to your needs

Partner with Us for Comprehensive IT